Privacy Policy

GM Consultoria e Treinamentos LTDA, registered under CNPJ No. 41.346.205/0001-00 ("Saleslovers", "we", "us" or "our"), values the privacy and protection of the personal data of its users, students, and visitors. This Privacy Policy explains how we collect, use, store, share, and protect personal information across our websites and services, in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR).

By using this website, submitting our forms, or purchasing our products, you acknowledge that you have read and understood the terms described in this Policy.

1. Who We Are

Legal entity: GM Consultoria e Treinamentos LTDA
CNPJ: 41.346.205/0001-00
Activity: Consulting, training, and educational programs.
Website: www.saleslovers.com.br

2. Information We Collect

• Information you provide: full name, email address, phone number, and billing details when you register, fill out a form, or make a purchase.
• Navigation data: IP address, browser type, device information, and browsing behavior, collected automatically through cookies and similar technologies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (such as the Meta pixel and tags deployed via Google Tag Manager, including Google Ads and Google Analytics) to personalize advertising, measure campaign performance, analyze traffic, and improve the performance of our website. You can manage your cookie preferences through your browser settings and our cookie banner.

4. How We Use Your Data and Legal Basis

• Performance of a contract: to process purchases and deliver the content and services you acquire.
• Legitimate interest: to send communications about our programs and to improve the user experience.
• Consent: when you provide your data through our forms, you consent to receiving informational and promotional emails and messages.
• Legal obligation: to issue invoices and maintain mandatory access and transaction records.

5. Sharing Data with Third Parties

We do not sell your personal data. We may share data with trusted service providers strictly to operate our business, including payment processors, hosting and infrastructure providers, email and CRM platforms, and advertising and analytics platforms (such as Google and Meta). These providers process data on our behalf and are bound by confidentiality and data-protection obligations. We may also disclose data when required by law or to comply with a legal obligation or valid request from authorities.

6. Data Storage, Security and Retention

We store personal data on secure infrastructure and apply technical and organizational measures — including access controls, encryption in transit, and restricted, role-based access — to protect it against unauthorized access, loss, or misuse. We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal, tax, and regulatory obligations, after which it is deleted or anonymized.

7. Your Rights

Under Article 18 of the LGPD (and equivalent rights under the GDPR), you may request at any time: confirmation that we process your data and access to it, correction of incomplete or outdated data, deletion of data (except where we have a legal basis to retain it), anonymization or blocking, information about with whom we share your data, revocation of consent, and data portability. To exercise any of these rights, contact us using the details in Section 10.

8. International Data Transfers

Some of our service providers may process data outside Brazil. When personal data is transferred internationally, we take steps to ensure it remains protected by appropriate safeguards consistent with the LGPD and applicable law.

9. Children's Privacy

Our services are directed to adults and are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Data Protection Officer (DPO) and Contact

Data Protection Officer: Giovana Alexandria Teixeira
Email: mktaut@saleslovers.com.br
For any questions about this Policy or to exercise your data-protection rights, please contact us at the email above.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page, with the "Last updated" date revised accordingly.